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Person-centred NDIS support

Support that fits your everyday life

Flexible, reliable NDIS services across the Southern Highlands and Northern Rivers of NSW — built around your goals, your routines, and the people who matter to you.

ServingSouthern HighlandsNorthern RiversShoalhaven · soon
A group of friends lying together in the grass, laughing in warm sunshine
A support worker and a woman in a wheelchair chatting and laughing together in a park
With you,
not just for you
Person-centred from day one.
Where we work
Southern Highlands & Northern Rivers NSW
Office hours
Mon–Fri, 9:00am – 5:00pm
Call us
0431 428 336
Our promise
Grow · Empower · Support
What runs through everything
01
Grow
Reach your potential, at your own pace.
02
Empower
Confidence, choice, and real independence.
03
Support
Compassionate, person-centred care, always.
Who we are

We're all about people

We take the time to build genuine, trusting relationships, so the support we provide feels comfortable, respectful, and right for each person. Our friendly, experienced support workers collaborate closely with participants, families, and support coordinators to deliver flexible in-home and community support.

01What we do

Practical support, your way

From in-home assistance to getting out in your community, our support is built around your goals, routines, and lifestyle.

Social & Community Access

Support to get out, connect, and participate in your community on your terms.

Capacity Building

Develop skills, confidence, and independence for daily life at your own pace.

Household Tasks

Assistance with cleaning, laundry, and maintaining a safe, comfortable home.

Personal Care

Respectful, dignified support with your daily personal care needs.

Meal Preparation

Help with planning and preparing nutritious, delicious meals.

Transport

Support to attend appointments, activities, and get where you need to go.

02Why choose Alere

We're not just another provider — we're partners in your journey

Person-Centred Care

Everything we do is tailored to you. We listen, plan, and deliver support that truly reflects your choices, needs, and goals.

Empowering Independence

We don't just do things for people — we do things with them. Our goal is to build confidence, skills, and independence.

Experienced & Compassionate

With years of experience across disability, aged care, health, and NDIS services, our team combines professionalism with genuine care.

Organised & Reliable

We pride ourselves on structured schedules, streamlined processes, and clear communication for consistent, high-quality support.

Values-Driven

At our heart are three values: Grow, Empower, and Support. We foster growth, encourage choice, and provide compassionate care.

Local Service

Proudly serving the Southern Highlands and Northern Rivers of NSW — with the Shoalhaven coming soon.

03How it works

Getting started is simple

Get in Touch

Reach out for a friendly chat about your needs, goals, and how we can help.

Perfect Match

We carefully match support workers who suit your personality, preferences, and needs.

Design Your Plan

Together, we create a support plan that reflects what matters most to you.

Support Begins

Your supports start, and we check in regularly to ensure everything runs smoothly.

04Testimonials

What our clients have to say

Since starting with Alere Care and Support, I have felt truly listened to and supported. The team are kind, professional, and genuinely care about helping me achieve my goals. My support workers are reliable and always treat me with respect.
Participant
Southern Highlands
My experience dealing with the team at Alere Care and Support has been outstanding. From the very first enquiry, communication has been clear, responsive, and professional. The team genuinely listen and take the time to understand our needs.
Family member
Northern Rivers
Working with Alere Care and Support has been such a positive experience. The management team are approachable, supportive, and genuinely care about both their staff and participants. Communication is always clear and respectful.
Support coordinator
Get started

Support you can rely on

If you're unable to reach us by phone, please email us and we'll get back to you as soon as possible.

Office Hours
Monday to Friday, 9:00am – 5:00pm
Phone
0431 428 336